Excellence Playa Mujeres Mexico

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Berman Travel Customers RAVE about Excellence Playa Mujeres. Susan Berman has stayed here many times and cannot get enough. Berman Travel has sold this resort since they opened and at Berman Travel

Excellence Playa Mujeres has a 100% Satisfaction Level at Berman Travel...Outstanding!!

EXCELLENCE PLAYA MUJERES RESORT

Rooftop Hydrospa Pool Suite WOW Factor "10"

 Berman Travel 866-934-6292

 At Excellence Playa Mujeres, all-inclusive luxury surrounds you in a setting of lush Caribbean beauty. Playa Mujeres is situated on an untouched 20-mile peninsula, secluded and serene but conveniently only 25 minutes north of Cancun International Airport. Excellence Playa Mujeres is an adults-only romantic resort nestled on 2 miles of white sand beach, in a resort community that boasts an inland marina, world-class spa and a spectacular golf course right on the Caribbean. 

Honeymoon and Destination Wedding Perfection! 

 

Accommodation Categories and Descriptions

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy: No children allowed. Minimum age for guests is 18.  

Maximum Occupancy:

Junior Suite Spa/Pool View - 3 adults

Junior Swim Up Suite Spa/Pool View - 2 adults

Excellence Club Junior Suite Ocean Front - 2 adults

Two-Story Roof Top Terrace Suite with Hydrospapool Spa/Pool View - 2 adults

Excellence Club Junior Swim Up Suite Ocean View - 2 adults

Excellence Club Two-Story Roof Top Terrace Suite With Hydrospa Pool Ocean View- 2 adults

Excellence Club Honeymoon Suite Ocean Front - 2 adults Imperial Suite Ocean Front - 2 adults  

Junior Suite Spa/pool View Bedding: 1 king bed or 2 double beds. View: Pool or Spa.  

Junior Swim Up Suite Spa/pool View, direct pool access Bedding: 1 king bed. View: Pool or Spa.  

Oceanfront Junior Suite Excellence Club Bedding: 1 king bed.  

Two-story Roof Top Terrace Suite With Hydrospa Spa/pool, Private HydroSpa pool. Effective 11/01/10, the pools will be heated in the winter. Bedding: 1 king bed. View: Pool or Spa.  

Excellence Club Junior Swim Up Suite Ocean View, direct pool access. Bedding: 1 king bed. View: Ocean.  

Excellence Club Two-story Roof Top Terrace Suite With Hydrospa Pool Ocean View, private HydroSpa pool Bedding: 1 king bed. View: Ocean.  

Extreme Accommodations

Excellence Club Honeyoon Suite Ocean Front, 1280 square feet and offers private and furnished terrace with a lounge bed for two and full front ocean views of the Caribbean Sea. Superior amenities include round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate toilet area, separate living room, separate shower for two with rain shower. Bedding: 1 king bed (canopy). View: Ocean.  

Imperial Suite Ocean Front, Imperial Suites are 1280 square feet on the ground floor and 1280 square feet if on an upper floor (private rooftop terrace suite). The ground floor offers the same as the Excellence Club Honeymoon Suite and the Rooftop Terrace is furnished with a Hydrospapool, 2 lounge beds for 2 people each one, a shower and a table with two chairs. The terrace has a private access for room service. Full front ocean views to Caribbean Sea, 1 king bed, access to the Excellence Club lounge. Bedding: 1 king bed.  

Excellence Club At Excellence Playa Mujeres, each of the Excellence Club rooms and suites offers magnificent Caribbean views, superior amenities in addition to the standard room amenities and much more. Excellence Club Benefits include:  

Oceanfront rooms and suites  

Private check-in & check-out, late check-out & early check-in (subject to availability)  

Concierge desk on every floor (7:00am-11:00pm)  

Private lounge (7:00am-11:00pm) with free internet access, smart buffets & bar service  

Toiletries  

Upgraded minibar & room service menu -3 private pools (heated in winter) and 3 independent Jacuzzis (hot water) at the pool area/private beach area  

Complimentary newspaper in room every day  

Complimentary beach bag for use during your stay  

Shoe shine service  

Daily fruit basket in room  

Fresh flowers in room upon arrival  

In-room premium liquor menu  

Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)  

excellence playa mujeres

All accommodations include: alarm clock, telephones, coffee/tea maker, safety deposit box, internet access, sofa, television (flat screen), CD/DVD player, ironing board, balcony or patio, radio, data ports, internet access (wireless), slippers, sprinkler system, air conditioning, maid service, bathrobes, room service (24-hour), hairdryer, iron, smoke detector and mini-bar.  

Miscellaneous Amenities double shower for 2 round Jacuzzi  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Excellence Playa Mujeres is one of Berman Travel's Top Destination Wedding Resorts Why...The Accommodations, Cuisine, Amenities and the close working relationship between the wedding co-ordinators and the Berman Travel team It Just Works!

 

BTW The Rooftop Hydrospa Suite is a WOW Factor 10

 

Bonus Features

-Morning coffee  

• Use of Fitness Center  

• Bottled water  

• Weekly Cocktail Party  

• Daily activities  

• Parking  

• Coffee/Tea (in room)  

• Chaise lounges  

• Welcome Drink  

• Daily newspaper  

• Towels  

• Watersports (Non-Motorized)  

• Use of Tennis Court  

• Welcome wet towel  

 Excellence Playa Mujeres Comments from Berman Travel Customers Click Here

Food and Beverage Outlets

Alegria, Piano bar/sing-along bar & comedy club.  

General Opening Hours: Open 9:00pm until 1:00am. General Opening Days: Open daily.  

Blue, Swim-up pool bar.  

General Opening Hours: Open 10:00am until 6:00pm. General Opening Days: Open daily.  

Cielo, 2 pool bars at the Excellence Club section.  

General Opening Hours: Open 9:00am until 5:00pm. General Opening Days: Open daily.  

La Habana Cigar Bar General Opening Hours: Open 3:00pm until 11:00pm. General Opening Days: Open daily.  

Martini Bar, Lobby bar  

General Opening Hours: Open 9:00am until 1:00am. General Opening Days: Open daily.  

Revive, Fruit juice bar by the Spa.  

General Opening Hours: Open 8:00am until 4:00pm. General Opening Days: Open daily.  

Sol, Pool & beach bar by the main pool.  

General Opening Hours: Open 9:00am until 5:00pm. General Opening Days: Open daily.  

Stars Theater Bar General Opening Hours: Open 6:00pm until 1:00am. General Opening Days: Open daily.  

Cafe Kafe, Coffee bar on the main square, serving ice cream and pastry treats in the afternoon.  

General Opening Hours: Open 10:00am until 1:00am. General Opening Days: Open daily.  

X Lounge, Chill-out lounge on the beach.  

General Opening Hours: Open 7:00pm until 12:00am. General Opening Days: Open daily.  

Agave, Mexican restaurant serving a la carte dinner.  Cuisine: Mexican.  

General Opening Hours: Open 6:00pm until 10:30pm. General Opening Days: Open daily for dinner.  

Dress Code: Casual Elegant.  

Barcelona, Serving buffet breakfast, buffet lunch and a la carte dinner.  

Breakfast Hours: Open 7:00am until 11:00am.

Breakfast Days of Opening: Open daily.

Lunch Hours: Open 12:00pm until 4:00pm.

Lunch Days of Opening: Open daily.

Dinner Hours: Open 6:00pm until 10:30pm. Dinner Days of Opening: Open daily.  

Dress Code: Casual Elegant.  

Chez Isabelle, French restaurant serving a la carte dinner.  Cuisine: French.  

General Opening Hours: Open 6:00pm until 10:30pm. General Opening Days: Open daily for dinner.  

Dress Code: Casual Elegant.  

Indian Restaurant, Contemporary Indian cuisine

Spice, Asian & Japanese restaurant with sushi bar, serving a la carte dinner.  

Cuisine: Asian, Japanese, Sushi.  

General Opening Hours: Open 6:00pm until 10:30pm. General Opening Days: Open daily.  

Dress Code: Casual Elegant.  

The Flavor Market, dinner restaurant specializing in pairing gourmet tasting menus with a variety of fine wines.  

General Opening Hours: Open 6:00pm until 10:30pm. General Opening Days: Open daily for dinner.  

Dress Code: Casual Elegant.  

The Grill Restaurant(*), Serving continental breakfast, casual a la carte lunch and steakhouse specialties for a la carte dinner.  

Cuisine: Steaks.  

Breakfast Hours: Open 10:00am until 12:00pm. Breakfast Days of Opening: Open daily. Lunch Hours: Open 12:00pm until 6:00pm. Lunch Days of Opening: Open daily. Dinner Hours: Open 6:30pm until 11:00pm. Dinner Days of Opening: Open daily.  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

The Lobster House, Casual New York style deli serving a la carte lunch from 12:30pm to 3:00pm and lobster specialties for a la carte dinner from 6:30pm to 11:00 pm.  

Cuisine: Seafood.  

Lunch Hours: Open 12:30pm until 3:00pm. Lunch Days of Opening: Open daily. Dinner Hours: Open 6:30pm until 11:00pm. Dinner Days of Opening: Open daily.  

Dress Code: Casual Elegant.  

Toscana, Fine dining Italian restaurant serving dinner a la carte.  Cuisine: Italian.  

General Opening Hours: Open 6:00pm until 10:30pm. General Opening Days: Open daily for dinner.  

Dress Code: Casual Elegant.  

Please Note:  

 

• There is a separate vegetarian menu in all restaurants for dinner.  

 

WOW Check This Review Out!

 

My husband and I honeymooned @ EPM in July and were blown away. My husband had recently been at the Royal Hideaway in Playacar for business and priced out our honeymoon there, which would have been 4x the amount we paid for EPM and he said EPM was hands down better!!

Check-in: a breeze..drinks.. cold towels..We had to wait about 35 minutes - got lunch & a few drinks, @ this point of your trip you are there... relax & unwind. We took time and made a massage appointment that night.. which I highly recommend, it totally slowed us down from the craziness of traveling. If you stalked TA like I did it was almost like I knew where everything was before even being there.

Room: AMAZING. Our travel agent (shout out to Berman Travel!) requested a free upgrade for us.. to Excellence Club as a surprise – boy were we. I was freaking out b/c I kept thinking did we get charged for this.. haha. We were put into the back building of the Building 9, which I have to say it the best location b/c it faces the ocean and is kind of tucked away from lazy river & main pools & is not facing or near other buildings. We looked out at the ocean & jungle... it was rough. ;) Room as spotless and soo big! The "smell" people talk about wasn't awful as most say, I think it's a combination of the heat, cleaning products, ocean & chlorine. By the 1st day you are there you don't even notice it… really its nothing. One suggestion: when you put your room service plates into the xBox call right away to have them come pick it up b/c that can create can get smelly.

Food: Wonderful!!! Barcelona was our daily breakfast lunch spot.. they have such an amazing selection of food. Fresh & soooo good. I loved their daily flavors of ice cream (tequila, mango, coffee, berry, seriously every flavor diff every day) and desert bar. Breakfast... made to order omelets.. french toast (cocunt crusted, my fav!).. a Miile Spa selection which had healthier options, every kind of fresh fruit.. fresh fruit smoothies.. even some lunch food... Guac.. I probably ate 10lbs of it..Most people didn't really know they were open for lunch they always out at the Lobster House. I never realized that the Grill and Lobster house were side by side, so stupid, we realized this the last night and went to the Grill and had amazing filet mignon. We didn't really have any complaints on the restaurants w/the exception of Spice's sushi.. we are sushi freaks, it wasn't that great. Also, we wished Agave, the Mexican rest was a little more authentic. It was kind of ironic you couldn't get daily authentic Mexican burritos/tacos in Mexico. Honestly if you aren't happy .. speak up - they are willing to do anything to satisfy you! We sometimes did a little restaurant crawl… drink s at one place... Small appetizer at another, Main course at one dessert elsewhere. Flavor Market is a hidden gem, for appetizer, drinks or to kill time while waiting. Life is really rough @ EPM.

Miile Spa: It’s a little pricey, but they have daily specials. We went there twice and got the 30 min back shoulder massage for $60, well worth it b/c then you have another hour in the HydroTherapy pool. You can do this before or after your service & it’s amazing!! Great staff & service just keep in mind it’s a resort spa so it’s probably a little more $$ than your average spa at home.

Fitness Center: Went there twice and I would think what am I doing here, I’m on vacation!! I would then leave. Very nice facility though not huge but enough.

Service: WOW… the service here is hands down amazing; I started to think I should raise my level of work ethic b/c of how much they bust their butts for you. Literally anything you want, they will get it for you (if they can). We were in the room when the mini bar guy came and I asked me for a few extras and he just opened his cart and let me take whatever. Same with alcohol, being in the EC we had bottles of booze and they didn’t have vodka, so I asked him if he could bring one and he literally went off running to get me what I asked for.

One time we left our safe open and the main desk actually called & left messages when we returned to remind us to lock it. What staff is that honest and looks out for you like that?

Pool/Ocean – We were by the ocean every day… the pools are extremely well kept and they are everywhere but you can be by a pool no matter where you are. The drink service was sometimes hit or miss on the ocean, the staff covers the ocean & pool. But honesty.. it’s not too hard to walk 30 feet to one of the many bars nearby. We would often leave the beach go in pool to swim up bar to get more drinks. I kind of found the raft obsession a little ridiculous, even more so b/c it’s an adults only resort and people are claiming them like children and like they brought them tot the resort. I wished they had rafts for the ocean as well. At the end of the day we’d end up at the pool by our building to wind down from the day (like we weren’t relaxed enough, HA)

Excursions: TIP – you will be the first people picked up and the last dropped off b/c EPM’s wonderful remote/non touristy location. My husband and I both said if we would have known this for the two tours we booked (zip lining & cave tour) we would have just gotten a cab, as we had some crazy bus transfers to get to our destination. I must say the Rio Secreto tour was amazing. It is a newly discovered cave and is not hugely touristy/populated yet. They only allow small groups to tour at a time, we were with 3 other people – well worth the money & lunch included. We actually left all our money/id’s by accident in the room and did not have to pay a deposit for locker key, anything hidden costs – that was the day the room service called!!

Excellence Club or Not?! We got the free upgrade.. it was very nice, we did not have the rooftop but I know we would have used it if we did. All in all.. the extras offered were great: private beach section which anyone could have really gone to, bottles of liquor upgraded room service menus. The coolest extra the - private EC clubhouse, which we didn't' realize was there until we stumbled upon it after a late night out... free food & better brands of alcohol. computers.. books, lounge area. I honestly don't know if I'd spend the extra money on it, when we go again as we got a free upgrade to it.

I still think about our amazing dreamy honeymoon to EPM every day. I know I am leaving out many of the wonderful details, but everyone that does a TA review is extremely thorough you literally arrive to EPM knowing where everything is and the fun ins/outs of the resort. Thank you to everyone that contributes. You will not regret coming here – we cannot wait to come back!!

 

 

More Comments from Loyal Berman TRavel Customers

  • Hi Susan,

     
    Excellence was Excellent!!!!!!!!  It was everything we could imagine, beautiful, relaxing, peaceful, lots of entertainment, and lots of tequila.  Great recommendation!!!. Thank you for everything. We received your message, I got a birthday cake with champagne, Angela got fruit and champagne on arrival…
     …the most gracious and friendly staff.  Many of whom knew us by name a few days after being there.  I hope that was a good thing! We were just a group of friendly people looking for a great time which indeed was had by all.
     
    Again thanks for all that you did to make this a most memorable trip for all of us.  I know working with a group is hard and I want you to know the customer service you provide is par excellence. Again thank you and I will use your services for our next trip as well.  Perhaps Excellence Punta Cana!?!

     
    C.W.
  • Hi Susan,

    WOW... My husband and I went on our honeymoon to Excellence Playa Mujeres from 7.9 - 7.16 and it was simply AMAZING!  We worked w/Jane Stiller, who was wonderful to work with. She took her time w/answering all my crazy questions before we booked and after we booked, and now even after we got back. It was sooo nice to work with someone who had already been to the resort we were looking at!! It was so reassuring to book through an agency if anything did go wrong, we had someone to contact directly and not a 1-800 number… The resort was hands down the best.. we feel we got the best value for the money we spent.

    L.B.
  • Hi Susan,

     
    I strongly recommend using a travel agent.  You have that assurance, get better deals, and they have the knowledge regarding the resorts.  We have used Jane at Berman travel twiceand have gotten great deals both times.  She is quick to respond to questions, send pictures, and make sure we got the entire package.  They specialize in all inclusive and have a close working relationship with excellence. www.bermantravel.com to check out videos and pics
    BB
  • Regarding XPM:

     
    Hi Susan,
    YES, we loved the roof top terrace!  We've been a big fan of the Excellence group, but the private terrace really makes for a wonderful trip.  We didn't get the room we asked for, BUT they put us in another room that was better!  A corner room in building 4 (4402).  We didn't need to go up any stairs to reach the roof top, just open one of the patio doors and there it was!  The terrace looked out over the lazy river and spa and further out across the resort to the ocean.  From the back side of the terrace we could see the La Amada Marina and at night you could see the lights from Cancun. This was truly a wonderful trip.  The service was outstanding, living up to the Excellence standards.  Thanks for the airport transfers, the American Express people were extremely nice and helpful and the vans clean and dependable. We'll be call you again when were ready to book for the next trip!
    KG
  • Susan,

     

    I wanted to send along a note of thanks to your agency and especially to Jane who helped us coordinate our recent vacation (August 15-22) at Excellence Playa Mujeres. We found your agency via the website and Jane was great to help us in every way she could. From the flights to the private transfers to the wonderful room and service, we couldn't be more delighted with our trip and with the way Jane handled all the details.

     

    Thanks again!

     

    Sincerely,

    JF

     

  • Excellence Playa Mujeres and Our Jane What A Combination!

     

    Susan,

     I wanted to send along a note of thanks to your agency and especially to Jane who helped us coordinate our recent vacation (August 15-22) at Excellence Playa Mujeres. We found your agency via the website and Jane was great to help us in every way she could. From the flights to the private transfers to the wonderful room and service, we couldn't be more delighted with our trip and with the way Jane handled all the details.

     Thanks again!

     Sincerely,

    JF

  
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